Frequently Asked Questions
> How do I place an order?
You may place your orders on this website or shoot us a message on Facebook/Instagram: @loveatomstudio
> What are your accepted payment methods?
We accept payments through PayPal, GCASH, cash, and bank deposits.
> How do I send my payment confirmation?
Allow 24-48 hours for us to confirm your payment and process your order.
> Do you ship nationwide?
Nationwide shipping is applicable to selected products (non-fragile items) only. Items like dried grasses, mirrors and big vases can be picked up in or delivered within Metro Manila.
> How much is your shipping fee?
Nationwide (standard) fee is P350 upon checkout. Delivery fares may vary for customers that opt to deliver via Grab/Lalamove/Angkas within Metro Manila and certain parts of Luzon.
> How long until I receive my orders?
For items in stock, orders are sent out the next day upon order placement. For special and/or custom orders, please allow 14-30 days for us to fulfill your request.
> What are your operation hours?
We're open Mon-Fri from 9AM to 5PM, however, customers may place orders online anytime. We'll try to do our best to get back to you within a 48-hour time frame.